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Intermittent Service Outage

Oct 20, 2025 at 9:48am UTC
Affected services
Bitpaper Fetch ⚡

Resolved
Oct 20, 2025 at 9:48am UTC

We wanted to let you know that Amazon Web Services (AWS), which supports many of the systems Bitpaper relies on, is currently experiencing a global outage.

This issue is temporarily affecting several elements of our platform, including Intercom, which we use for live support and communication. As a result, you will experience issues accessing certain features or receiving timely responses from the team.We sincerely apologise for any inconvenience this may cause.

Unfortunately, we are unable to guarantee the uptime of Bitpaper until AWS resolves the wider outage.